Privacy Policy

How Scoville Cycle Service handles customer and SMS information.

Your SMS Privacy Matters

Mobile numbers, SMS opt-in data, and consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. Reply STOP to opt out or HELP for help.

Effective date: August 18, 2026

Scoville Cycle Service ("SCS," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or obtain services from us.

INFORMATION WE COLLECT

We may collect information that you provide directly, including:

• Your name, telephone number, email address, and other contact information.

• Motorcycle, appointment, estimate, repair, service-status, and pickup information.

• Questions, requests, and communications you exchange with us.

• Records of your communication preferences and consent.

• Other information you choose to provide.

Our website host may also collect basic technical information, such as browser type, device type, IP address, and pages visited, to operate and secure the website.

HOW WE USE INFORMATION

We may use information to schedule appointments and prepare estimates; perform and administer repair or service work; send service, repair-status, question, and pickup communications; respond to inquiries and provide customer support; maintain business and transaction records; protect our website, customers, and business; send occasional SCS offers or promotions when you have provided the appropriate consent; and comply with applicable legal obligations.

HOW WE DISCLOSE INFORMATION

We may disclose information when necessary to provide a service you requested, comply with law, protect rights or safety, or support ordinary business operations. We do not authorize recipients to use personal information for their own unrelated marketing.

MOBILE INFORMATION AND SMS CONSENT

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers, text-messaging originator opt-in data, and SMS consent are excluded from all other categories of information sharing described in this Privacy Policy and will not be shared with any third party. We do not transfer SMS consent to another business or permit another business to use it to contact you.

We use mobile information only to provide SCS communications that you requested or consented to receive, including appointments, estimates, repair updates, questions, pickup notices, customer-care communications, and occasional SCS offers or promotions.

For additional information about our messaging program, see our SMS Terms and Conditions at scovillecycleservice.com/sms-terms.

YOUR CHOICES

You may opt out of SCS text messages at any time by replying STOP. For assistance, reply HELP, email scovillecycleservicellc@gmail.com, or call (425) 293-7655.

You may contact us to ask questions about your information or request that we update or correct information we maintain about you.

DATA RETENTION AND SECURITY

We retain information only as long as reasonably necessary for the purposes described in this policy and to meet applicable business, tax, warranty, recordkeeping, and legal obligations. We use reasonable administrative and technical safeguards, but no storage or transmission system can be guaranteed completely secure.

CHILDREN'S PRIVACY

Our website and SMS program are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any revised version will be posted on this page with a new effective date.

Scoville Cycle Service

Email: scovillecycleservicellc@gmail.com

Phone: (425) 293-7655